Position Overview & Specifications

Full Job Description:

We are looking for new members to join our outstanding Case Assistants team, somebody who would enjoy working in a fast paced role, being busy and well organised, keen to learn and go the extra mile when needed, but also working in a fun, supportive and friendly environment.

We pride ourselves in being a company that is solidly growing and one of the UK leaders in providing top quality services in the car hire industry. Our shared success is accomplished without a doubt through the fantastic group of people who bring together their unique talents, experience and personality.

The Role:

Timely and accurate data entry on the company system
Support and communicate with customers via email and telephone ensuring all queries are dealt in a timely manner, striving for positive outcomes
Proofread documents
Work closely with colleagues to provide them with key information and support with any other tasks required
Prioritise workload to meet daily deadlines
Ensure clients are invoiced correctly for each job

The Person

Ideally proficient with the Microsoft Office Suite (Word, Excel, Outlook, etc)
Confident personality and professionalism to work closely with customers
High level of attention to detail
Proactive team player who enjoys supporting others
Thrives in a deadline-driven environment
A positive ‘can do’ attitude

What can we offer you?

Monday to Friday (Friday finishing at 4pm)

28 days holiday including statutory bank holidays

Full pay for up to 5 days sick

Life Insurance & Critical Illness cover

A friendly working atmosphere which manages to be relaxed and fast paced. A truly flexible, supportive and empathic culture which reflects the company’s values.

Job Types: Full-time, Permanent

Salary: £21,500.00 per year

Benefits:

Casual dress
Company pension
Cycle to work scheme
Life insurance
Sick pay
Store discount
Wellness programme

Schedule:

Monday to Friday
No weekends

COVID-19 considerations:
Any team member who has flu-type symptoms or has tested positive is asked not to attend. However, if well enough to work from home the option is available.

Ability to commute/relocate: