Position Overview & Specifications
Based within our clients vibrant Customer Service Centre the Customer Service Advisors are the first point of contact for all customers.
Working within a close fun team where each member of staff is rewarded with on-going training and fantastic career progression opportunities. You will become a product and brand expert.
Role:
- Answering customer service calls in line with company processes and procedures
- Providing customers with advice on their account
- Complaint handling
- Accurately imputing information onto computer systems
- Attending all necessary company training
What we want from you:
- To be customer focused with a proactive, can-do attitude
- We look for ambition and willingness to learn rather than extensive experience as we like our employees to progress within our business.
- This is a telephone-based role so an excellent telephone manner
- Attention to detail and excellent spoken and written English is essential
- IT literacy
Hours: Office Hours
Start Date: June/July
Job Type: Full-time
Pay: From £24,200.00 per year
Benefits:
- Company events
- Discounted or free food
- Free parking
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Commission pay
- Quarterly bonus
Work Location: In person