Position Overview & Specifications

Our growing company is currently seeking a E-Commerce Specialist to join our team. The successful candidate will be responsible for tracking sales, managing inventory and making sure that all customer orders are processed quickly. We're looking for a talented individual who has experience with some aspect of e-commerce and can comfortably multi-task and keep an eye on the competition. Our culture is fast-paced, ambitious and exciting, our people are lively, industrious, knowledgeable with a collaborative approach to reach our business ambitions.

You will have a proven track record of growing online retail businesses. Experience in retail and fashion is highly desirable but not essential. You will report directly to the Head of E-commerce.

The Role

Reporting to the Head of Ecommerce, in this role you’ll play an integral part in planning and implementing the eCommerce strategy across our international e-commerce websites.

Working cross-functionally across the business to support and deliver continued growth, you'll collaborate with various internal teams. This will include working on new outlines with the marketing team and communicating with the operations team to ensure that stock is reflected correctly on the website.

You’ll develop and improve upon the onsite shopping experience for our customers, maximising online conversions and placing customer service at the heart of everything you do. You’ll also carry out detailed analysis for online sales and promotions and provide insights as needed. You will carry out regular updates to the website including home page edits, new product set up, category merchandising, navigation updates and landing pages. You will support the optimisation of our organic search strategy.

Key Responsibilities:

Admin/ecommerce/channel reporting
Product uploads to the Shopify platform
Switching imagery to update flows
Refreshing the site in terms of content/promotions
Creating collections
Link checking on site
Daily and weekly site audits
Checking payment vendors are operational
Testing checkouts
Flow triggers
Email sign up
Full collection audits and ownership of sitemap
Filter audits
Discount code/promo creation
Post product listing inspection
Variation linking
Publishing article to the blogs
Undertaking regression testing and running automated scripts / reporting
Particular focus on auditing the websites and checking collection and owning the process of checking the products after they’ve been listed.