Position Overview & Specifications
The Good IT Company is a forward-thinking IT support company, undergoing an expansion of their service capabilities. This is a great opportunity for a work ready technology support technician, with web experience, to join us.
We are looking for a Web and IT Support Technician that is personable and able to deliver excellent customer service and technical support to their clients, whilst willing to participate in all aspects that a small business demands.
The Good IT Company offer excellent working conditions with an inclusive and easy-going working environment.
This position would suit a self-motivated and well organised individual that’s looking to grow and develop with the expansion of the business. So, if you are customer centric, willing to go above and beyond and looking for a position that will be both challenging and rewarding, please send us your CV and/or covering letter.
Why Choose Us
· We are a company that has earned the loyalty and respect of our clients.
· As a small business, you will see the benefit of your input every day.
· Enjoy a free-thinking philosophy that encourages you to find long term solutions to customer issues.
· Work in a relaxed and spacious environment, with a team of talented individuals.
· We are a living wage foundation accredited employer.
· Flexible working options
Duties
· Providing first class customer service to web and IT clients
· Dealing with customer calls and actioning, forwarding or scheduling as required.
· Providing design and website development services on Wordpress and OpenCart
· Work with Windows and Mac operating systems to solve customer IT issues
Person Specification
· Unrestricted right to work in the UK
· A full UK Driving license for occasional visits to clients premises, using a company vehicle
· Excellent communication skills, written and verbal, using English
· Exceptional IT knowledge
· Experience using and working with Wordpress and Opencart web platforms
· IT Support desk experience
· An ability to problem solve and work alone or with a team.
We will be reviewing and interviewing candidates as we receive applications. The job listing will be closed when a suitable candidate is found.
Job Types: Full-time, Permanent
Salary: £27,000.00 per year
Benefits:
- Company events
- Company pension
- Free parking
- On-site parking
- Sick pay
- Work from home
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Bridgend, CF32 9BS: reliably commute or plan to relocate before starting work (required)
Licence/Certification:
- Driving Licence (required)
Work authorisation:
- United Kingdom (required)
Work Location: Hybrid remote in Bridgend, CF32 9BS