Position Overview & Specifications
Job Description
Role: Desktop Support Engineer
JobType: Permanent
Location:Leiston,United Kingdom (Hybrid)
Readyto utilise your knowledge in Antivirus Management?
Areyou looking for an exciting opportunity in remote troubleshooting and guiding?
We havean exciting role for you as Desktop Support Engineer.
Careers at TCS: It means more
TCS is a purpose-led transformationcompany, built on belief. We do not just help businesses to transform throughtechnology. We support them in making a meaningful difference to the people andcommunities they serve - our clients include some of the biggest brands in theUK and worldwide. For you, it means more to make an impact that matters,through challenging projects which demand ambitious innovation and tho ughtleadership.
- Build strongrelationships with a diverse range of stakeholders.
- Work closely with the range of teams within the business to bringproducts to life.
- Gain experiencein partner management, interacting with many of our stakeholders.
The Role
As a Desktop SupportEngineer, you will providetechnical assistance to users, installation, upgrade and troubleshoot anyhardware and software systems, register settings update
Key responsibilities:
- Provide supportfor Desktop/Laptop in MMD infrastructure & CMDB Management.
- Manage end-to-end infrastructurefrom Windows 7 & 10 devices, core applications and management of thesedevices using the in-place backend infrastructure.
- Support WIN-7 andWIN-10 onsite and remote.
- Provide DesktopSupport and addressing tickets for WIN-10 Deployment related issues andrequests.