Position Overview & Specifications

F&B Assistant

To provide a warm, friendly and efficient food and beverage service to our guests, ensuring exceptional service standards are delivered and maintained at all times in line with our guest expectations.

Hours of work: Flexible however generally 5 - 11pm
Rate of pay: Under 18 & 21+: minimum wage, 18-20: £8/hr

Key Duties and Responsibilities include but not limited to:

Assist in creating a warm and welcoming environment for our guests
Ensure that guests are seated and provided with menus promptly
Ensure that all guests’ requests and queries are responded to promptly and effectively and an exceptional service is delivered to guests at all times
Familiarise yourself with the menu and as much information about the food and beverage offering available in order to answer any questions guests may have
Take food and beverage orders and ensure that orders are communicated to the kitchen and bar promptly and accurately

The Hotel:

Located in the heart of Worcestershire, 10 minutes from the M5 motorway, sits Stourport Manor Hotel. Once home to Stanley Baldwin, Prime Minister three times between 1923 1927, it’s welcomed many dignitaries over the years. Set in 23 acres of wonderful grounds, the hotel has 72 bedrooms including family bedrooms, stylish wedding venue with capacity for 220 guests. Swimming pool, sauna, steam room, spa bath and gym, tennis courts, squash courts and foot golf. Our secluded yet accessible location has free parking and ample landscaped gardens to create the perfect inspiration for a short break, a wedding or a business conference.

Job Type: Part-time
Part-time hours: 10-20 per week

Salary: £8.00-£10.42 per hour

Benefits: