Position Overview & Specifications
Søstrene Grene – International Danish retail lifestyle brand with over 250+ stores in 15 countries.
Do you love retail, have strong operational and organisational skills, have experience with new store openings, and enjoy a varied and busy role in a fast-paced retail business?
Then Søstrene Grene is looking for you as their new Retail Supervisor.
This is an exciting and varied job in a beautiful ambience and dynamic environment.
We are looking for personable and positive team players who have a passion for all things home and hobby. You must be flexible, proactive and enjoy giving great customer service. A Supervisor at Søstrene Grene has a busy and diverse role. Supervisor responsibilities include managing the effective workflow of the shop floor, delegating tasks, supervising staff and tasks, training new starts, setting a high example, and creating a good Team spirit. Supervisors are third in line in terms of management, after the Store Manager and Assistant Store Manager.
Other responsibilities include:
- Managing the effective workflow of the shop floor
- Identifying tasks that need to be completed and delegating jobs to the right people
- Ensuring shop floor is always well stocked, communicating to staff what areas need to be refilled.
- Supervising work, evaluating performance, and providing feedback to colleagues and/or your manager as required.
- Creating a positive and proactive work environment for your Team, by leading with a ‘can-do’ attitude.
- Managing conflict
- Training new hires
- Keyholder duties, including opening and closing the store
- Assuming additional management responsibilities as may be required in the absence of the Management team.
- Assisting with staff scheduling as required
- Receiving, processing, and organising store deliveries
- Sign writing in line with established guidelines.
- Processing customer payments using the shop's Point of Sale (POS) system.
- End of day cashing up and float management.
- Cash Safe management and G4S lodgements
- Addressing and resolving customers complaints in a professional manner.
- Responsible for maintaining a high standards in the stockrooms
- Reviewing and maintaining H&S procedures within the store.
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
We look forward to hearing from you!