Position Overview & Specifications
Key Responsibilities
- Primarily to undertake anti-money laundering ID checks on private individuals, advise and respond accordingly as appropriate to the compliance team
- Ensuring that files adhere to compliance and AML regulations
- Providing full administrative support to the Glasgow Residential team
- Diary management including internal and external meetings and viewing agents diaries
- Social Media – Advertising on Facebook and Instagram
- Filing online and offline, photocopying and scanning various documents
- Responsible for the departments property keys and preparing completion gifts on settlement
- Raising invoices, fee share allocation using Reapit (in-house database), managing disbursements and updating billing sheets accordingly
- Updating and/or producing schedules, spreadsheets, presentations, reports, pitches and correspondence
- Book photography, floor plans and liaise with relevant companies
- Taking enquiries on the phone, speaking to applicants/clients, arranging viewings
- Meeting and greeting visitors to the office, registering applicants if required
- Uploading and management of properties on in-house database and websites
- Assisting in the production of sales particulars
- Assisting with booking, organising and collating local weekly advertising / booking and collating national advertising where necessary
- General office support as and when required
- Keeping marketing materials up to date for office displays, direct mail campaigns and pitch materials
- Maintain relationships with suppliers and processing invoices
- Be proactive to be able to complete work required
- Take minutes for meetings and type up summary
- Assist our Marketing department for team marketing initiatives
Key Skills
- Must have experience in a similar role
- Intermediate/Advanced Microsoft Office skills (incl. PowerPoint)
- Excellent verbal and written communication skills, including a pleasant telephone manner
- Must understand the principles and practice of client care
- Ability to work in a team and understand team dynamics
- Strong proof reading and attention to detail skills
- Previous property sales or lettings experience is preferable
- A flexible approach to work and a positive attitude
- Using initiative to ensure all necessary tasks are in hand
- Proactive attitude and ability to multitask and to work accurately and effectively under pressure
- Ability to exercise confidentiality and discretion at all times
Team Overview
The Residential Sales team comprises two Directors, one Associate Director and one Associate. The successful candidate will be instrumental in the smooth running of the team.
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