Position Overview & Specifications
Here at Safestore our people make the difference. We’re a friendly team and thrive on providing exceptional customer service, whilst selling the right storage solution to our customers.
We are searching for a store manager that will lead by example and give their team all the encouragement and training they require. You will motivate them to provide an excellent customer experience, ensuring that they build great customer relationships. You’ll lead the way by driving the team’s performance and being focussed on maximising sales.
We just want you to be yourself, and before you know it you will be part of the Safestore Team dazzling our customers and achieving your store’s bonus targets.
What we will offer you:
With this position you will be based our Glasgow Southside store and required to travel to our local stores in Glasgow (travel expenses paid when traveling to one of the additional stores). In this location a Store Manager can expect a basic salary of £26,500 - £33,750 per annum including OTE
- 28 days paid holiday per year (including bank holidays)
- Bonuses of basic monthly salary for achieving targets
- Enhanced parental leave
- Pension scheme
- Healthcare Cash plan for all colleagues
- Wellbeing initiatives such as discounted gym membership and a cycle to work scheme
- Sharesave Scheme with huge success historically for our colleagues
- Colleague and family discounts on Safestore products and services
- Employee Assistance Programme
In return what we would like you to offer us:
- People: Leading and motivating the store team through coaching and providing constructive feedback encouraging them to enhance performance.
- Customer Service: Identifying every opportunity to maximise customer experience with exceptional service.
- Sales: Achieving your targets by understanding every customer’s requirements and advising on the best solution from enquiry through to move in, driving your store’s performance (P&L) and achieve related KPIs
- Store Standards: Customer’s first impressions are key; Leading your store team to deliver these, we are proud to provide our customers with excellent store standards.
A Successful Store Manager will:
- Have had previous experience in a management role
- Have an operational background in a customer facing environment such as retail/consultative sales
- Be able to lead a team and coach for performance
- Have strong communication skills and be approachable
- Have strong commercial acumen
- Be able to lead your team through the fast-moving storage industry environment
Why work for Safestore?
About us:
Safestore is the UK’s largest self-storage group, and part of the FTSE 250. We believe that engaged colleagues, who feel valued by our business, are the foundation of our customer-focused culture. We know our people as individuals, and show respect for each other, enabling everyone to have a voice so that they can bring their full, unique selves to work. We are exceptionally proud that, in 2021, we were awarded the prestigious ‘Investors in People’ Platinum accreditation, placing us in the top 2% of accredited organisations in the UK.