Position Overview & Specifications

  • To provide a flexible, efficient quality service extending care and consideration to patients, staff and visitors.
  • To receive work requests via Telephone, e-mail, face to face and the Trusts in-house task Management System (TMS). (PRS System Include My Care System/Devices), take prompt and appropriate action in a courteous and helpful manner. In order to ensure that an effective and timely service is delivered to all service users.
  • Prioritise work and direct staff accordingly, via 2-way radio and telephone to ensure optimum use of resource.
  • To undertake all Portering and Support worker duties, Dispatching, Portering and Security reception duties, whilst working at the Centre for Womens Health reception and any other Facilities Role commensurate with the banding.