🟢 Actively Hiring · 9d ago ⏳ Closes in 82 days 🇬🇧 UK Corridor 🛡️ UK Work Eligibility 🏢 Company - Public

Customer Service Advisor

🏢 R D JOHNS LTD · 📍 Newton Abbot, England · 🕒 Oct 14, 2026 · Ref: OP-VERIF-90D848C5
Benchmark Compensation (Annual Base)
£21,000 - £21,000
£1,750 - £1,750 / mo
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Position Overview & Specifications

We are looking for an enthusiastic and customer focused individual to join our team.

The main duties of the role include:

  • Actioning of daily reports and providing customer updates
  • Processing of customer orders via inbound and outbound telephone calls
  • Acceptance of online orders
  • Working with customer procurement systems
  • Working with an external sales manager to improve and increase sales within your target area
  • Booking of appointments with new and existing clients
  • Upselling of product on supplier led focus days
  • Dealing with all customer queries

The hours of work are 8.30am - 4.30pm Monday to Friday. Saturday's are worked on a rota 8.30am - 4pm. Additional hours are available to assist with our twilight shift.

Requirements of the role:

  • Great communication and interpersonal skills
  • Good levels of computer literacy
  • Confident and professional phone manner
  • Knowledge of the foodservice catering industry would be advantageous

Benefits:

  • Full staff training
  • Competitive rates of pay
  • Supplier focused & employer bonus schemes
  • Discounted purchases
  • 28 days holiday (inclusive of bank holidays)
  • Workplace pension scheme
  • The opportunity to grow with a local family run business

Job Type: Full-time

Salary: From £21,000.00 per year

Job Types: Full-time, Permanent

Salary: From £21,000.00 per year

Benefits:

  • Employee discount
  • On-site parking

Schedule:

  • 10 hour shift
  • 8 hour shift
  • Day shift
  • Weekend availability

Ability to commute/relocate:

  • NEWTON ABBOT: reliably commute or plan to relocate before starting work (required)

Work Location: One location

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