Position Overview & Specifications
About the Role
Blandford Medical Centre is recruiting an experienced receptionist to join our expanding team on a full-time basis, for 37 hours a week, or we would be willing to consider taking on two staff members, on a part-time basis.
There is more to our receptionist roles than answering the phone and making appointments. In this essential front-line role at the practice, receptionists help patients to access the right services, assist with keeping health records accurate and up-to-date, and ensure that appointment bookings are well-managed. The main responsibilities of the role include:- Greeting and directing all patients;
- Making appointments and giving out appointment cards, where required;
- Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc.;
- Dealing with requests for information, and managing problems and complaints;
- Advising patients of practice procedures;
- Registering new patients;
- Answering the telephone, promptly.
About the Candidate
We are looking for an enthusiastic, self-motivated person with excellent communication skills and the ability to work under pressure whilst still providing exceptional care and empathy for our patients. Experience with SystmOne or general practice would be advantageous, but is not essential as full training will be given.About Us
The doctors and staff at Blandford Medical Centre are proud to offer the highest standard of patient care to our list of 17,500 patients. Our dedicated team are here to treat minor ailments as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. We are a SystmOne practice.
For further information, please contact Caroline Jones at blandford.administration@nhs.net
Disclosure and Barring Service Check
Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.