Position Overview & Specifications
About the Role
Elizabeth Courtauld Surgery is a large GP practice in Halstead and we are looking for a permanent part-time Receptionist for 23 hours per week to cover the following shifts:
Mondays 08:30-13:30
Thursdays 08:30-12:00 & 13:00-18:30
Fridays 08:30-12:00 & 13:00-18:30
The main responsibilities of the role include:
- Greeting and directing all patients;
- Making appointments and giving out appointment cards, where required;
- Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc.;
- Dealing with requests for information, and managing problems and complaints;
- Advising patients of practice procedures;
- Registering new patients;
- Answering the telephone, promptly.
The successful candidate will be fully trained to use the practice’s clinical system and follow processes for booking appointments and dealing with patient queries, as well as booking home visit requests.
About the Candidate
We are looking for a receptionist to join our busy practice team and help make a positive impact on our local community. Previous experience in a GP practice or healthcare setting would be preferable but the main qualities we are looking for are a helpful, friendly personality, good communication skills, ability to learn processes quickly and accurately, and have the flexibility to cover at short notice.About Us
We can offer:5.6 weeks leave pro rata including bank holidays.
NHS Pension.
This post requires you to be fully vaccinated against Covid-19.
Disclosure and Barring Service Check
Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.