Position Overview & Specifications

Calling all animal lovers!

An exciting and rewarding opportunity to enter the pet industry and become a part of our growing business. Pet Pavilion is looking for bright, outgoing and enthusiastic people to be a part of the team in our Notting Hill branch. You must love animals but most importantly, be a quick learner; only those who show true potential will be rewarded with progression. Experience in retail management is essential.

Responsibilities include but are not limited to:

Managing and overseeing all store operations to ensure maximum profitability
Delivering the best possible customer service to boost sales
Motivating the team to meet targets through training and mentoring
Responding to customer complaints, concerns and queries in a helpful and professional manner
Ensuring the store complies with health and safety regulations
Creating and arranging promotional material and in-store displays
Maintaining branch administration and adhering to company policies and procedures
Monitoring and ordering inventory/stock
Maintaining superb store cleanliness and visual merchandising standards
Monitoring staff attitude, behaviour and presentation to ensure a positive reflection of the company’s values
Training, and assigning responsibilities to sales assistants and supervisors
Coordinating the store security i.e. possession of store keys or passing possession to trusted staff members. Reporting shoplifting/theft or criminal behaviour/damage immediately to the General Manager or Duty Manager
Coordinating the daily bookings for in-branch dog grooming

Job Type: Full-time

Salary: From £12.00 per hour

Benefits: