Position Overview & Specifications
- Enjoy remote working
- Work with a luxury formalwear brand
About Our Client
They are leading UK luxury menswear brand with multiple stores throughout the United Kingdom.
Job Description
The duties of the successful customer service advisor (remote based) will be to:
Respond to customer needs in a consistently efficient, accurate and timely manner.- Provide support and comprehensive product information to customers.
Manage calls, written correspondence and adhere to business processes and policies.- Assist in purchases.
Consistently meet departmental productivity KPIs.
Handle all enquiries such as delivery, stock, returns and exchanges.
The Successful Applicant
As a successful Customer service advisor (remote based) you will have:
- Superior communication and interpersonal skills.
- Exceptional work ethic
- Previous service experience in a contact centre environment
- Experience handling inbound or outbound calls
What's on Offer
You'll be offered a equivalent London salary of £25,000
- Full-time with some flexibility to work weekends/bank holidays
- Weekly pay
- Start Immediately