Position Overview & Specifications

Trainee Volunteer Assistant Manager

Join the Oxfam community

As a Volunteer Assistant Manager, you will assist the shop manager in leading, managing and planning for the development of your shop team. We’ll give you ongoing training and support to get you ready to lead a shift, train your team, and be left in charge. There’s no minimum time commitment but we usually ask for at least 4 or more hours per week for volunteers. Best of all you’ll be raising vital funds to support people facing poverty around the world.

About this role

At Oxfam, we believe in empowering you by giving you training and opportunities to learn new skills, develop old skills, and make the most out of your time with us. For this key role, you don’t need to have any leadership or retail experience – we’ve got you covered. You can also get some lunch and travel costs too. Whatever you need, we’re here to help.

As a Volunteer Assistant Manager you’ll make a big difference while you develop your own skills that boost your confidence. In this role, we’ll support you to:

Effectively delegate responsibilities and coach individuals and teams
Improve your communication skills in this customer-facing role
Foster an inclusive environment where everyone feels welcome
Follow important policies around safeguarding, Health and Safety, and trading regulations
Opening, closing and managing the shop in the shop manager’s absence

Volunteering that works for you

Volunteering can be very flexible to suit you. Training to be a Volunteer Assistant Manager can take several months – everyone goes at the pace that’s right for them. If you’re not sure about this role but want to start as a standard volunteer, get in touch and we will find something right for you. By volunteering for a few hours a week, you will meet new people and have some fun for a good cause.

Job Types: Part-time, Volunteer
Part-time hours: 3/4 per week

Benefits: