Position Overview & Specifications
This is a customer facing role that requires the post holder to provide a comprehensive efficient, confidential and tactful reception, clerical and administrative service for the department. This could include maintaining patient related records/ databases making appointments and preparing correspondence.
Reception duties to include meeting patients, visitors and staff and dealing with face to face/ telephone enquiries.
Maintain healthcare records including computerised systems and databases.
To recieve and make internal and external telephone calls from staff, service users/ Patients, members of the public and external agencies ensuring that messages received are appropriately signposted and actioned.
Word process correspondence including letters, memos and collating reports.
To implement and maintain adequate filing and follow up systems.
Filing and photocopying, scan and attaching documents.
Identify health and safety practices that are appropriate to self and others.
To participate in appropriate training courses and updates in accordance with mandatory requirements and undertake a personal development plan.
To be flexible in the role and to cover other areas to support the demands of the service.
To undertake any other duties that would be a reasonable expectation of the role.
We have a huge variety of opportunities in our expansive Trust covering geographically from South Yorkshire, Nottinghamshire to Leicester, providing mental health inpatient and community services, community health services, forensic mental health services and secure prison healthcare across the East Midlands.
We have more than 100 sites and a huge scope of unique opportunities to develop your career and gain some amazing experiences. We strive to be a great place to work and offer many staff benefits and tailored staff support and wellbeing programmes.
Do you want to make a difference?
Do you believe in Trust, Honesty, Respect, Compassion and Teamwork?
Then Nottinghamshire Healthcare is the perfect place for you to start, maintain or further your career. Join our team of nearly 9000 who are making a difference every day. We are all about our people – our staff, volunteers, carers, service users and patients. We are NottsHC.
Follow us on Facebook and Twitter @NottsHealthcare
Please see a more detailed job description and person specification attached. to the job advertisement.
Reception duties to include meeting patients, visitors and staff and dealing with face to face/ telephone enquiries.
Maintain healthcare records including computerised systems and databases.
To recieve and make internal and external telephone calls from staff, service users/ Patients, members of the public and external agencies ensuring that messages received are appropriately signposted and actioned.
Word process correspondence including letters, memos and collating reports.
To implement and maintain adequate filing and follow up systems.
Filing and photocopying, scan and attaching documents.
Identify health and safety practices that are appropriate to self and others.
To participate in appropriate training courses and updates in accordance with mandatory requirements and undertake a personal development plan.
To be flexible in the role and to cover other areas to support the demands of the service.
To undertake any other duties that would be a reasonable expectation of the role.
We have a huge variety of opportunities in our expansive Trust covering geographically from South Yorkshire, Nottinghamshire to Leicester, providing mental health inpatient and community services, community health services, forensic mental health services and secure prison healthcare across the East Midlands.
We have more than 100 sites and a huge scope of unique opportunities to develop your career and gain some amazing experiences. We strive to be a great place to work and offer many staff benefits and tailored staff support and wellbeing programmes.
Do you want to make a difference?
Do you believe in Trust, Honesty, Respect, Compassion and Teamwork?
Then Nottinghamshire Healthcare is the perfect place for you to start, maintain or further your career. Join our team of nearly 9000 who are making a difference every day. We are all about our people – our staff, volunteers, carers, service users and patients. We are NottsHC.
Follow us on Facebook and Twitter @NottsHealthcare
Please see a more detailed job description and person specification attached. to the job advertisement.