Position Overview & Specifications
THE ROLE
We are firm believers that the highest level of service comes from genuine interaction, therefore we hold the concept of Kokoro close to our hearts.
As a Room Attendant, you will be responsible for wowing our guests with exceptional service and making them feel at home.
Your tasks will include but will not be limited to:
- Ensuring guest rooms are prepared in line with hotel and brand standards
- Reporting anything that could impact the guest experience
- Learning your guests likes and dislikes to personalise their experience
- Providing genuine, attentive, and friendly service to our guests
ABOUT YOU
- Ideally you would have previous experience with the ability to engage and connect with a wide range of guests from different backgrounds, ideally gained in a similar ‘Lifestyle’ boutique hotel, destination fine dining restaurant or cocktail lounge/bar
- Have an open and approachable manner, great communication skills and thrive on interacting with people
- A fantastic team player
- An eye for detail and an understanding of what it takes to provide outstanding levels of guest service
ABOUT NOBU SHOREDITCH
We have many exciting opportunities at Nobu Hotels’ first European hotel, Nobu Hotel Shoreditch. Unique to London, Nobu Hotel Shoreditch offers a blend of Shoreditch’s creative energy with Nobu’s ethos of simple luxury. As an established brand, we can offer growth and development, alongside the opportunity to travel. If you are passionate about hospitality then we want to hear from you!
BENEFITS OF JOINING OUR TEAM
- £1000 Recommend a Friend Scheme
- Guaranteed Annual Retention Bonus every year
- LifeWorks – employee assistance programme and local discounts
- Wagestream
- Opportunities to progress within our hotel and the wider Nobu family
- 28 days holiday (inclusive of bank holidays) increasing with length of service up to 33 days a year
- Training and development opportunities
- Overnight Guest Experience including dining
- Wellness initiatives
- Discounted wellness treatments
- Season Ticket Loan
- Year-round social events and committees to join
- Reward and recognition schemes
- Dry cleaning of work attire
- Discounts on all food and beverage
- Discounted overnight stays across Nobu properties Worldwide
- Cycle to Work Scheme