Position Overview & Specifications
IT operations technicians are responsible for the day-to-day running of IT systems and networks including the preparation of back-up systems, and for performing regular checks to ensure the smooth functioning of such systems.
Common tasks include:
- administers, monitors and supports internal/external networks, servers, email, database and security systems;
- configures and sets up new server systems;
- schedules and performs system maintenance tasks, such as loading user applications, programs and data;
- analyses systems and makes recommendations to improve performance;
- identifies problems, agrees remedial action and undertakes emergency maintenance if required;
- performs server backup and recovery operations and restarts systems following outages;
- acts as a liaison between users, outside suppliers, and other technical teams
Job Type: Full-time
Salary: £24,000.00-£26,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Free parking
- On-site parking
- Sick pay
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Manchester, Greater Manchester: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- Technical support: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: One location
Reference ID: Next-IT-01