Position Overview & Specifications
We are currently recruiting for an Online Specialist - Data & Insight to join our online team based out of Hilmore House in Bradford, on a full-time permanent basis. You’ll work closely with all Morrisons.com and wholesale teams, the role with play an integral part in providing data and insight to all aspects of Morrisons.com and wholesale, from Supply Chain and Operations, to the Trading and Webshop teams. This will require not only reacting to analysis requests, but exposing any currently underutilised data to the relevant teams, leading to great efficiency and ultimately a better customer experience.
What will I do?
- Listen and respond to customers through applying research, customer listening and digital analytics
- Identify opportunities to deliver data in a more efficient and effective manner, focusing on actionable recommendations that have the customers at the forefront of decision making
- Ensure data/insight requirements from the business are aligned and contributing to online and wider business priorities and strategy
- Work collaboratively with the wider online team, to unlock data that will lead to increased commercial and operational efficiency
- Respond to business briefs, challenge assumptions in order to establish a clear requirement for the internal team
- Maintain current suite of reports that service the online team, ensuring that all are updated in a timely manner ensuring that all data is accurate.