Position Overview & Specifications

Sainsbury's Rustington & Regional Area

Pay rate - £13.10

Region – S03

Job Overview

Permanent 45 hours per week contract working in the retail security industry
Various shift times/days – 5 out of 7 days a week
28 days paid holiday a year
Paid rest breaks
Comprehensive training and development programme (apprenticeships available)
SIA licence funding scheme
Access to Mitie's outstanding employee benefits including financial services, retail discounts and online GP service

Operational requirements

Work to the Assignment Instructions ensuring that all activity is accurately recorded on the correct documents, in line with both the Client's and the Company's Quality Procedures
To follow the site-specific Risk Assessments ensuring all activities are completed in a safe manner
Set and maintain the highest personal and professional standards as an employee of MITIE Total Security Management and adopt a total quality approach to every aspect of your work, colleagues and clients
To create a safe shopping environment, free from crime and the fear of crime for customers and colleagues
To add a polite greeting and excellent customer service
Provide a visible security contact for customers and colleagues
Respond to any on site incident or request for assistance and assume control until arrival of the Client, Emergency Services or Duty Manager
To achieve and maintain the minimum published performance level required through officer evaluation

Main Duties

Observe, arrest those taking part in criminal activity.
Liaison with the police forces and other crime prevention partners, in the areas you will be operating, will be key to keeping up to date with crime trends in the area.
Build local network to identify and disrupt crime.
Report incidents accurately and in a timely fashion.
Occasionally attend court to provide evidence.
Stocking stationary cupboards, ensuring all are stocked to the correct levels.
Report and building issues and see through rectification of these requests and closures.
Support the delivery of space utilisation data by carrying out periodic audits.

Personal Specification

Frontline Security Guarding, Door Supervision or Close Protection SIA licence (or have passed the relevant SIA training and hold valid certificates, if not held support is available to obtain a licence)
A full five-year checkable employment / education history
Experience of delivering Customer Service
Excellent communication skills are required both written and verbal
Adaptable communication style to meet the needs of different people groups
Ability to work in a fast-moving services business
Capability in the use of technology
Good attention to detail
High level of enthusiasm and passion
Previous experience in a similar role is desirable but not essential
Public Space Surveillance SIA licence is desirable but not essential
Be willing to work towards, if not already held, an apprenticeship as is deemed appropriate for personnel development
Full UK Driving Licence