Position Overview & Specifications

LOCATION

Summit Avenue, Farnborough, GU14

HOURS

Monday – Friday

1800-2100

£10.42 per hour

Deliver excellent service standards for the delivery of routine planned and periodic cleaning for a Mitie customer. Ensure the contract service delivery is of a high standard, meeting all SLA agreements whilst adhering to the cleaning schedules.

Main Duties

Cleaning experience is preferred however training can be provided.

Carry out cleaning duties to deliver the cleaning contract at a high out-put specification, carrying out all daily, weekly and periodic tasks as directed by the Supervisors / Soft Services Contract Manager
To undertake successfully and participate fully in all training required to deliver the Hygiene & Environmental role at Summit One Campus
Adhere to all Mitie and Client Quality, Safety, Health and Environmental policies and procedures.
Ensure that the service is delivered effectively and efficiently to a high standard, undertaking: spot cleaning carpets; Cleaning: Offices, Meeting Rooms, Kitchen areas and Specialist Workshop, Atrium & floor cleaning.
Must be prepared to use various pieces of cleaning machinery: T3, T5, Multi-wash, Scrubber/Dryer
To ensure all equipment entrusted to your care is kept clean, well maintained and is a safe working order, i.e. PAT Tested, etc.
Assist in the cover of absent staff as may be required by your Supervisors / Soft Services Contract Manager
To comply with the requirements of Health & Safety, other relevant legislations and the Client's policies.
To report any maintenance defects to Supervisors / Soft Services Contract Manager, adopting the clients “Don't Walk By Attitude”
To understand and observe Mitie and BMW site rules at all times.
To wear protective clothing (PPE) as issued.
To observe all Company and Client statutory fire and safety regulations and to promote good safety habits and methods of work.
To deal with any complaints that fall within the job holder's duties and report these immediately to the Supervisors / Soft Services Contract Manager.
To undertake any other related duties which are within the job holder's capability, according to the needs of the business and as directed by the Supervisors / Soft Services Contract Manager.
To carry out work in a safe and diligent manner in compliance with the company's safe systems of work
To build positive and productive working relationships with all customers, delivering excellent customer service and seeking ways to continuously improve and exceed expectations
Flexible approach for ad hoc tasks, and to assist colleagues and other teams as and when required.
To ensure that a high standard of personal hygiene is maintained and to give particular attention to hands/finger nails, hair care and general appearance. Shoes must be fully covered with tread and appropriate for the requirements of the role.