Position Overview & Specifications
The Company:
- Global shipping organisation
- Well established and respected within the industry
- Innovative and forward thinking
- Progressive and friendly environment
What they offer:
- Competitive salary and fantastic benefits including excellent pension contribution, health care, additional leave and performance based bonus
- Impressive offices and welcoming work environment
- Hybrid working - 3 days office based, 2 days work from home
The Role:
- Acting as the main point of contact for the company's import or export customers
- Liaising with agents overseas
- Booking haulage
- Responding to any queries or RFI's within departmental KPI's
- Advising customers of any delays to their cargo and providing solutions to any issues they may have
- Complete bookings and processing any amendments
- Dealing with invoice queries
The ideal candidate:
- Previous experience of shipping/logistics/freight would be ideal but not essential
- Strong customer service background
- Confident communicator
- Team player
- Eager to learn and able to work well in a fast paced environment
Please apply now for more information!
Job Types: Full-time, Permanent
Salary: £21,000.00-£32,000.00 per year
Benefits:
- Additional leave
- Company pension
- Private dental insurance
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Work Location: Hybrid remote in Liverpool
Reference ID: RWX12596