Position Overview & Specifications

Job Role & Person Specification

Responsibilities:

Following guidance from senior staff
Helping with opening and closing duties of the cafe on a day to day basis
Making coffees, serving food, making food orders up as required.
Testing food items and cakes to ensure that each item meets food safety and quality controls.
Greeting customers, answering questions, making recommendations, accepting orders and payments, and providing exceptional customer service.
Keeping records relating to deliveries, inventory, and production levels.
Ensuring stock rotation and creating restock requests, as necessary.
Taking client information and ensuring that deliveries are fulfilled accurately and on time.
Cleaning and restocking workstations and ensuring that all equipment is sanitized and prepared for the next shift.
Deep Clean when required.

Requirements:

Ability to closely follow direction.
Basic knowledge of coffee machine and latte art, training will also be given
Strong people skills and being able to work as a team
Have a good knowledge in regards to customer service
Strong communication, time and resource management, and planning skills.
Attention to detail, especially when performing quality inspections on ingredients and products.
Basic math and computer skills.
Willingness to work independently or with other team members to solve problems, fulfil orders, and create amazing baked goods.
Flexibility to work around customer demands, including early morning, night, weekend and holiday availability.
Ability to work in hot, hectic environment, stand, walk, bend, use hands and appliances, and lift heavy items from time to time.

Job Type: Part-time
Part-time hours: 12-16 per week

Salary: From £10.46 per hour

Benefits: