Position Overview & Specifications

**Previous post office experience ONLY.**

Customer service assistants need to have a thorough knowledge of all the products their post office provides.

The duties may include:

Selling stamps and weighing/charging for letters, packets and parcels.
Dealing with a range of financial services, including banking, foreign currency, a variety of insurance products and travel services.
Paying pensions and benefits.
Accepting payment for a wide variety of bills, such as electricity, gas and water bills.
Issuing tax discs and dealing with motor vehicle registrations.
Dealing with passport and driving licence applications.
Ordering shop items and dealing with stock.

The job of a customer service assistant is a combination of dealing with customers and using computers to aid sales and other transactions. There is now a great deal of emphasis on sales, and all consultants must be comfortable in promoting and selling the products on offer at their branch.

Job Type: Part-time

Schedule: