Position Overview & Specifications
Role – Front of House Supervisor
Salary – £11.90 p/h
Hours - Full Time
An exciting opportunity has arrived for any Front of House member looking to take the next step in their hospitality career. Our Front of House Supervisor will be taking on more responsibility and using their existing knowledge and skills to assist with leading the team. We are looking for a passionate, committed and self-motivated individual ready to take on a new challenge.
Front of House Supervisor Responsibilities
- Working closely and communicate with the Front of House Manager to oversee the operation of reception and courses
- Assisting with weekly stock audits
- Monitor and supervise the reception team ensuring that a unique an exceptional customer experience is provided
- Deliver on-going training to reception and course teams
- To perform all duties/ responsibilities of a receptionist/ host/course marshal as required
- Hold Supervisor meetings
Work Perks:
- People centred culture
- Paid day off for your birthday
- Performance based recognition awards and ‘the people’s choice’ award
- Enhanced Maternity/ Paternity pay
- Invites to great staff parties
- Free golf for family and friends at all our venues and 50% discount on drinks
- Cycle to work scheme
- Training and career development
- 24/7 access to a free employee assistance programme. A confidential and specialist mental health & wellbeing support service including grants and counselling
What are we looking for?
Someone who ……
- has worked in a customer facing role and demonstrated excellence in customer service
- has experience in working as a supervisor or team leader and can deliver basic training
- holds superb communication skills
- is organised and punctual
- is self-motivated and willing to learn
- builds excellent relationships with colleagues and customers
- always displays kindness
What’s next?
Please apply by sending your CV. We aim to respond within 7 days to let you know whether you’ve been successful. We will ring you for a quick chat and invite you for an interview if successful. Please being proof of right to work in UK to interview (Passport, Birth Certificate / NI card, share code etc).
INDFOH