Position Overview & Specifications

Jungle Mania owns 4 soft play centres across South England and has future plans and developments for the North of England. Our centres are safe, stimulating, and fun with slides and ball pits, a café, and a snack bar. We host children's parties for all occasions and have a talented team of hardworking staff that keep all centres running smoothly.

The Soft Play Assistant (SPA) is one of Jungle Mania’s key roles within the business. As a SPA, you will be responsible for maintaining our high standards of play, while promoting a happy yet safe atmosphere, overseeing the soft play area and assisting parents with their needs. Our SPA’s must be responsible and organised but also have a good sense of humour and a friendly approach while carrying out their day-to-day activities. A warm, friendly manner is key when serving Jungle Mania customers so service with a smile is our moto. The SPA always abides by the company`s policies and procedures, specifically Health and Safety

What we can give you

Discounted Parking
All employees' children can visit the centre FREE of charge but must be supervised by an adult.
All employees are allowed 2 family members to receive 50% off entry.
All employee's children to receive 50% off Party entry
All employees are allowed 2 family members to receive 25% off Party entry.
Employees are entitled to 50% off food and beverages.
Employees will receive days in lieu for outstanding performance/employee of the month
Employees are paid time and a half for working Exclusive Hires after the centre is closed
Pension Provide through the Peoples' Pension
Accessible by Public Transport

The Key Soft Play Assistant responsibilities include:

Booking customers in and out of the centre.
Taking customer orders in our Tree Tops Café and upselling our Tree Tops Cafe products.
Provide table service (when required) for Tree Tops Café and processing basic orders such as hot drinks and pastries.
Dealing with customer enquiries on our JM products, including prices & facilities/activities.
Answering customer telephone enquiries.
Ensure a clean & tidy environment within the centre, including reception area, play equipment, toilets, party rooms.
Help run/ support children’s Birthday parties, interacting with the children and parents.
Help create a fun, exciting & safe environment so every guest leaves wanting to return

Schedule:

Mid-Week and Weekend availability
Must be able to work 9am till 6pm
Occasionally work till 8:30pm on Friday and Saturday for Exclusive Hires (Paid time and a half)

We look forward to receiving your applications!

Job Types: Part-time, Permanent
Part-time hours: 16 per week

Salary: £5.28-£10.42 per hour

Schedule: