Position Overview & Specifications
Hybrid role, 3 days in the office in Welwyn Garden City. Our client are a mid size managed services company supporting clients in multiple sites in the UK and overseas. Currently, they are looking for a 2nd level IT Support specialist to join carry out general IT, desktop and operational support to clients remotely. You will have at least 2 - 3 years' experience of supporting Windows environments, PCs, general hardware and software as well as peripherals. This role will involve occasional visits into London.
Required Skills
- Excellent communications skills, both verbal and written
- 3 + Years' experience supporting Windows desktop environments
- 1 + Years' experience supporting messaging systems
- 1+ Years general PC hardware and/or software support
Desirable, but not essentials Skills
- Hyper V
- Cisco
- Microsoft Certs
- Cisco Certs
Job Types: Full-time, Permanent, Graduate
Salary: £33,000.00-£40,000.00 per year
Benefits:
- Company pension
- Flexitime
- Referral programme
- Work from home
Flexible Language Requirement:
- English not required
Schedule:
- Flexitime
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Welwyn Garden City: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- Technical support: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: Hybrid remote in Welwyn Garden City
Reference ID: AN/Herts/Support