Position Overview & Specifications

Telesales Assistant - Kingswinford - DY6 7YB

This is an exciting opportunity to join a sales team within a fast-growing company offering the right candidate structured career progression from an internal sales role to an external client facing new business/solutions consultant.

Applications are invited from candidates with proven experience with Telemarketing, New Business lead generation and appointment making.

Our client is a growing IT Managed Service Provider based in the West Midlands. As a well-established MSP with ISO27001, ISO9001, Microsoft Gold Partner and Microsoft CSP accreditations, you will be joining a professional organisation focused on high quality end user delivery.

What we need from you as a Telemarketer:

You will need at least 2 years' experience working in an outbound appointment making/new business/telemarketing and data collection, previously held telephone-based role

Marketing and sales skills
Interpersonal communication
Customer service skills
Attention to detail
Ability to track leads
Accuracy, patience & self-motivation
Good organisational skills

Desirable but not essential:

Have a background IT sales

What the role involves:

The initial objective of this role is to generate leads and appointments for the Business Development and Account Management team through a multichannel approach supported by marketing activities.

Responsibilities:

Taking outbound calls to deliver agreed targets
Using new business prospecting tools such as LinkedIn/Sale Navigator
Building and managing datasets for targeted campaigns
Developing and expanding the customer base
Reviewing Tendering portals for new opportunities
Being a proactive member of the Sales team - supporting and sharing information with colleagues
Arranging diary appointments for the sales team
Attending onsite meetings team to support sales team where appropriate
Gathering, maintaining, and recording in depth customer information
Maintaining and updating data within the Company's CRM application
Undertake ad-hoc duties and responsibilities as delegated by the company Directors

Salary/hours: circa £19k to £24k per annum (dependant on experience) + uncapped performance bonus/commission eligible (£35k+ OTE). Working 9am - 5.30pm Monday to Friday - 37.5-hour week.

Benefits: