Position Overview & Specifications

We are looking to recruit a Customer Service Assistant to assist with the running of front office operations at Host Student Housing Management (UK) Limited providing exception customer service for our residents.

Working hours are: Monday-Friday, 2pm-6pm.

REQUIREMENTS

Must be customer focused with experience of working in a customer focused environment
Must possess excellent organizational and communication skills with the ability to multi-task
Cash handling experience desirable
The post holder will need to be computer literate with good knowledge Microsoft Office, emails and web searches.
Self-motivated and possessing the ability to work on own initiative as well as within a team
Ability to manage time effectively and independently.
Ability to meet deadlines and work under pressure effectively
Ability to demonstrate an objective, professional and calm approach when handling difficult situations
Willingness to be flexible at key times of the year, to offer a ‘can-do’ attitude to ensure the completion of what is required
An understanding of advertising, sales and marketing (both online and offline) with knowledge of the use of social media in the workplace
A degree or similar qualification or experience would be an advantage.

The successful candidate will be subject to a DBS check

Job Types: Part-time, Permanent
Part-time hours: 20 per week

Salary: £11.05 per hour

Schedule: