Position Overview & Specifications
Do you give great customer service? We have an exciting opportunity available as a Customer Service Agent! You will join a well-established legal company in their collections department, providing over the phone support / guidance on mainly inbound calls from clients and customers around debt management. With excellent hours, no weekends, good earning potential, and tons of career opportunities available to you why not get in touch?
Salary - £19,430 (Rising to £20,200 after probation) + Monthly bonus taking your total salary to £23,200
Role Type - Full time / Permanent / Shift rota between 9am – 6pm, Monday – Friday (no weekend work required)
Location - Leamington Spa, Warwickshire (commutable from Warwick, Bishop’s Tachbrook, Blackdown, Stoneleigh, Hunningham, Harbury and surrounding areas)
Benefits – 22 Days holiday + Bank Holidays, Variety of discounts, Free car park, On site restaurant and Costa Coffee, Social events, Lots of incentive schemes
The Role
Helping customers to manage their debt, you’ll assess their incomings and outgoings in order to set up a realistic payment plan that is fair for the customer. You'll use the system to log all call information and calculate the payment plans - It's important you are resilient and enjoy helping people!
If you have a background in customer service, sales, retail, hospitality, or you're a recent graduate looking for your first role, reach out! You don't need previous experience in a telephone-based role as full training will be provided.
This is an excellent opportunity to develop within a business and really hone your customer service skills, why keep scrolling? Apply today!