Position Overview & Specifications
The successful candidate will also develop and maintain strong interpersonal relationships with customers ensuring customer satisfaction and equipment functionality.
The desired locations are Surrey, Hampshire, Berkshire as well as other surrounding counties and beyond as needed. Job Description
Essential Responsibilities:
Maintain all models specific to a modality in the assigned area. Perform total system level troubleshooting on complex multi-symptom problems. Maintain daily interface with doctors and technicians on equipment status issues, to ensure satisfaction of primary customers. Assist in Account Sales visits, help train others where necessary, and identify Sales opportunities and communicate them to account team. Assist in the growth and direction of business in geographic area. Responsible for Warranty and PMS contract cost control. Responsibly complete all administration tasks on time (e.g., ensure timely completion of FMI’s and PMS inspections documentation for assigned accounts). Play a leading role in complex and multifunctional rooms. Share best practices. Maintain effective quality systems and programs compliant with ISO 9001 standard, according to the GE Service Quality Policy Statement.
Qualifications / Requirements:
Qualified Technician/ Engineer or equivalent professional experience in medical devices, advantage: relevant Field Service experience Technical analytical skills Ability to work independently with minimum supervision, high work standards and quality Customer-oriented attitude; deals tactfully and effectively with differences of opinion, excellent listening and interpersonal skills Plans and organizes work effectively, self-motivated Fluency in English Valid driving license, active driving experience
Desired Characteristics:
High work standards and quality. Shows Initiative and motivation. Plans and organizes work effectively, self-motivated Excellent communication skills, listening skills, and interpersonal skills. Strong customer skills and deals tactfully and effectively with differences of opinion (e.g., influences rather than directs).
Inclusion and Diversity
Inclusion and Diversity
GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
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Additional InformationRelocation Assistance Provided: No