Position Overview & Specifications

About the Company

Gate Gourmet is the world's largest independent provider of catering services for airlines and are the core business behind gategroup, whose eleven associated brands offer customers a comprehensive scope of products and services for virtually any on-board need. We provide more than 200 million meals a year to our 270-plus customers at some 120 airport locations around the globe.

About the role:

As we continue to grow, we are looking for team leaders to manage the growing team. Reporting to the Section Manager, the Production Team leader will lead the shift/team in order to deliver business objectives and targets to optimize company resources, within own area of responsibility. We are currently looking for Shift team Leaders in Wash & Pack, Pick & Pack and Make & Pack.

Main Duties and Responsibilities:

Ensures completion of tasks in an effective and efficient way according to agreed objectives, budget, procedures and specification; provides reporting as required.
Creates and maintains a positive working environment through appropriate actions and behaviors.
Resolves or/and escalates conflict and provides solutions and executes corrective actions.
Supports and maintains CI initiatives.
Carries out performance monitoring of team members on shift.
Attends operational meetings as assigned.
Communicates, engages and develops team members to enable them to maximise their contribution to the section's performance.
Accountable for legal/ HACCP compliance across health and safety, food safety, security, and gateOPEX (in-house operational excellence programme).
Contributes and manages within defined information systems and working procedures to ensure quality of product and service to the customer.

Qualifications & Experience:

Education:

Ideally educated to a degree level but not essential

Work Experience:

Experience of working in a fast-paced environment leading a team.
Previous shift/ Staff management experience ideally within food manufacturing sector.
Minimum of 2 years relevant operational experience.

Technical Skills: (Certification, Licenses and Registration)

Food hygiene, security, H&S experience/qualification preferred.
Awareness of aviation security preferred
Exceptional attention to detail and accuracy
Team management skills
Strong IT skills, including Microsoft Office applications, advanced Excel desirable
Proactive and flexible attitude
Sound analytical & Problem-Solving Skills

Benefits