Position Overview & Specifications

About us

EBISS UK Ltd is the market leader in fine art shipping, we support our clients with storage & installation services, moving valuable works of art for galleries, artists, and to global art fairs.

Our work environment includes:

Growth opportunities
Casual work attire
On-the-job training
Office environment
International workforce

Shipping and Receiving is a fast-paced environment, with multiple demands that require a team-player with exceptional time management, interpersonal and organisational skills. The ideal candidate will have a background in handling shipping and receiving, as well as inventory control. These professionals must also be able to multitask between several customers, find solutions to problems and make complex decisions under pressure. Our management team is looking for self-motivated staff members that are passionate about customer service.

Responsibilities:

Communicate with callers.
Work with co-workers.
Use the correct materials for packing.
Follow instructions.
Keep all information confidential.
Keep all paperwork up to date.
Use basic computer skills necessary to complete assigned tasks.
Familiarise yourself with the company's system and procedures.
Accurately enter data into the computer.
Operational point of contact for customers supporting the logistical tasks on a daily basis to provide high quality and timely communications to ensure client satisfaction
Coordinating fine art logistics and customs procedures for imports, exports and domestic shipments throughout all transport modes (air, sea, land).
Budget calculation and preparation of quotations for exhibitions, projects and single shipments
Maintaining operating systems to manage shipments and quotes.
Ensure all shipping aspects of client requirements are adhered to particularly the service specifications.
Taking ownership of and managing the whole client experience of the shipping process ensuring client satisfaction and expectations are exceeded.
Forward planning of all operational requirements to ensure adequate resources are available.
Liaising with clients/customers regarding their consignment or status of their project.
Packing fine art ready for shipping.