Position Overview & Specifications

Responsibilities include:

Oversee all day-to-day store operations to ensure all Company standards are met, both Sales floor and Back of House
Support the Store Manager in creating decisive short and long term business plans that maximise sales in line with budgets and forecasts
Ensuring all team are well briefed on their responsibilities, and given constant supervision and motivation on all aspects of their work
Conduct management and team meetings, ensuring all the team are fully briefed and action points are recorded and achieved in the store managers absence.
Supporting the Store Manager in building and maintaining a capable team, all driven towards achieving the business objectives.
Take responsibility to ensure that all employees are trained to the minimum legal requirements.
Your Store(s) will be always safe, and you will ensure that the store complies with legislation regarding Security, Health & Safety and Hygiene and Licensing laws
Meeting Company’s financial expectations, managing cost control without compromising standards and the customers experience.
Responsible for recruiting and selecting team members
Delivering great shop floor standards, understanding the importance of quality and consistency.
All Customer complaints are dealt with promptly and efficiently.
Support the Store Manager in all aspects of running a busy retail unit
Be responsible for the day to day running of the store in the Managers absence

Personal Attributes: