Position Overview & Specifications
As a SIA Security Officer for DIMA Group Services you will play an integral role in ensuring that DIMA and our clients' high standards, safety and customer service are delivered at all times to clients, colleagues, and venue clientele.
Our best asset is our employees, we will support and train you to become the best that you can be in your field.
To form an integral part of the city operations team, providing an outstanding student experience through working with colleagues. Ensuring the continuous safety of students, employees, visitors and contractors whilst in and around our properties.
Delivering high quality safety and welfare support to our customers, alongside proactively managing the security of our properties.
Key Responsibilities
Previous experience in a customer facing role preferably with experience of working in the accommodation, hospitality or retail sectors
Previous security based role with administration skills
Ability to communicate effectively, both orally and in writing
Able to demonstrate an objective, professional and calm approach when handling difficult situations, experience in complaint handling would be beneficial
Ability to build relationships internally and with third party suppliers
Computer literate with the ability to use Microsoft Office
Ability to work at pace whilst maintaining a high level of accuracy and attention to detail
Ability to manage own time effectively, prioritising tasks when required, multitasking and meeting deadlines
Highly skilled in understanding, empathising and delivering against customer needs
Demonstrates a positive and collaborative attitude, with the ability to adapt swiftly
Willingness to undertake challenging tasks to ensure customer satisfaction
Self-motivated and possessing the ability to work on own initiative
Fully flexible on location within a specified geographical area
Essential
Applicant must hold a valid SIA Security Licence in order to comply with the Security Industry Act 2001
Must be able to Supply 5 years work history
Right to work ( if this applies to you)
To cooperate with our vetting team to get you through the BS7858 vetting standard
Punctuality & Reliability
Job Types: Full-time, Permanent
Salary: £10.50-£11.76 per hour
Benefits:
- Employee discount
Schedule:
- Monday to Friday
- Night shift
- Weekend availability
Ability to commute/relocate:
- Edinburgh: reliably commute or plan to relocate before starting work (required)
Experience:
- security: 1 year (required)
Licence/Certification:
- SIA (required)
Work Location: In person
Reference ID: SIA EDI - CS
Expected start date: 03/04/2023