🟢 Actively Hiring · 9d ago ⏳ Closes in 82 days 🇬🇧 UK Corridor 🛡️ UK Work Eligibility 🏢 FULL_TIME

Head of Operations

🏢 Dick White Academy · 📍 Newmarket, England · 🕒 Oct 14, 2026 · Ref: OP-VERIF-3D7F50F6
Benchmark Compensation (Annual Base)
£45,000 - £45,000
£3,750 - £3,750 / mo
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Position Overview & Specifications

Job Description: DWA Head of Operations

Salary- £45,000 per annum (full time post)

Purpose of the post:
The Academy was established in 2016 to provide a centre of excellent training for Veterinary nurses and nursing assistants. The Head of Operations is a crucial part of this, and the position includes the following.

Main duties and responsibilities

  • Overall responsibility for ensuring that students’ progress in line with their learning plans and are properly supported to do so.
  • Responsible for ensuring the high quality of effective progress management, including progress reviews and other ‘in work’ contact points with students
  • Develop and maintain relationships with stakeholders, including employers, RCVS, EPAOs and the ESFA.
  • Responsible for ensuring the requisite level of compliance for the apprenticeship programme, as required by the ESFA
  • Responsible for the accurate monthly ILR return to the ESFA
  • Responsible for the effective operation of the Administration function within the Academy
  • The development and maintenance / revision of all policy documents and accompanying procedures.
  • Line management responsibility for the Administration staff and Visiting Officers.
  • Recruitment of Administration and visiting staff
  • Induction, development and mentoring of new and existing staff members
  • Responsible for ensuring that Administration and visiting staff follow

Qualifications/Experience/Qualities

Essential

  • L3 CAVA or equivalent·
  • Detailed knowledge of apprenticeship standards
  • Detailed knowledge of ESFA compliance
  • Detailed knowledge of apprenticeship quality strategy and processes
  • A Level general education
  • Self-motivated with high levels of accountability
  • Excellent team player
  • Good organisational skills
  • Able to establish a rapport with all stakeholders
  • Applicants must have a clear DBS check prior to commencement of employment
  • Qualifications/Experience/Qualities

Preferred

  • L3 Qualification in Leadership & Management·
  • To have participated in Ofsted inspections
  • To have participated in ESFA compliance Audits
  • Experience of managing a team
  • Demonstrates willingness to adapt

Job Types: Full-time, Permanent

Salary: £45,000.00 per year

Benefits:

  • Casual dress
  • Company pension
  • Enhanced maternity leave
  • Enhanced paternity leave
  • Free parking
  • Life insurance
  • On-site parking
  • Private medical insurance
  • Sick pay
  • Wellness programme

Schedule:

  • Monday to Friday

Work Location: In person

Reference ID: OpsMan1

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