Position Overview & Specifications
School Sports Tour Coordinator - Inspiresport
Manchester Based
Here at Inspiresport we take young people on a unique journey, igniting their dreams through the power of sport by providing sports development tours for schools and clubs. All designed to develop skills and confidence in youngsters no matter what their ability.
Due to an exciting time of growth we are now looking for a School Sports Tour Coordinator to join our team based in Manchester.
This customer focused role will take ownership of our school sports tours and trips and ensure the effective and efficient delivery of all administration, operational and organisation tasks. Exceeding our client’s expectations you will encourage them to become Inspiresport repeat customers. This is to be done in line with our Brand Pillars and Inspiresport Core Values.
No two days are the same, but on a typical day you will
- Be fully aware of the years tour schedule & workload
- Complete general administrative tasks as required, coordinating fixtures for a tour
- Takes ownership of any task that is given and follow up with the most appropriate person in order to achieve task completion
- Proactively seek out opportunities to help other team members as dictated by the booking and urgency of the action required
- Use our company systems and takes personal responsibility for being knowledgeable of our Products
- Show flexibility in multi-tasking in different areas as required by other team members
- Be the contact for party leaders ensuring all information is sent in a timely manner and strong relationships are formed.
To be successful in this role you will have
- Strong organisational skills
- Ability to multitask
- High standards of administration skills
- Good communication skills
- Intermediate IT skills: especially with Microsoft packages (Excel, Word) Knowledge of transport management systems and or tracking systems preferential
- Excellent attention to detail
- High level customer service skills
- Ability to keep calm in an often-demanding role
- Confidence in planning & managing own tours