Position Overview & Specifications

Duties will include:
Operating the computerised tills and barcode scanners at the various tills around site including pet care
Processing vouchers and other promotional materials
Processing loyalty club cards/points and trade cards/sales
Completing card and cash transactions
Entering accurate contact details for customer deliveries
Being aware of legal requirements with regard to age restrictions
Daily care of the tills department including cleaning, merchandising, re-stocking
Customer service and handling of enquiries
Providing support in other areas of the business when needed
The ideal candidate will:
Consistently act in line with Our Values and behaviours
Take responsibility for your own H&S and site fire safety at all times
Deliver the Company retail standards consistently
Be well presented, outgoing and friendly
Be a good communicator and be able to achieve high quality customer care
Be able to work under pressure, quickly and accurately
Be numerate and be comfortable handling money
Be able to work unsupervised and use their own initiative
Be confident with the ability to be diplomatic when dealing with customer issues
Display an interest in gaining general knowledge of our various products and services
Benefits:
Staff discount throughout the store; including restaurant and Farmshop
Work life balance
Company Pension when applicable
Free parking on site
Up to £10.00 per hour
28 days holiday pro rata