Position Overview & Specifications
Join our dynamic and innovative team at Chaiiology Cambridge!
We are searching for both front of house and kitchen staff who are highly enthusiastic individuals committed to delivering exceptional service and going above and beyond for our customers. If you possess these qualities and are ready to contribute to a fun, friendly, and forward-thinking team, then we invite you to join us.
Previous experience of at least 1 year in a customer-facing or commercial kitchen experience is preferred.
We are in search for flexible individuals who are available for day, evening, and weekend shifts. You must be eager to work in a team-oriented environment at our store in Cambridge.
Key Responsibilities:
- Operate cash register, handle cash and card transactions
- Make product suggestions
- Possess extensive knowledge of our product offerings and confidently answer customer inquiries and resolve any complaints
- Warmly greet customers and maintain a friendly and positive attitude throughout their experience
- Create a delightful atmosphere and provide the highest levels of customer service
- Maintain clean and tidy checkout areas
- Keep track of inventory and report shortages to supervisors
- Skillfully craft exceptional hot and cold drinks, along with delicious food items
Desirable Skills:
- Demonstrate innovation and enthusiasm in your work
- Communicate confidently and effectively
- Thrive as a team player, collaborating seamlessly with your colleagues
- Embrace openness and honesty as fundamental values
- Exhibit flexibility and adaptability in your work approach
- Display empathy towards customers, delivering a first-class service experience
- Multitask efficiently and perform well under pressure
- Take initiative and work independently with minimal supervision
- Attention to detail
- Demonstrate outstanding punctuality and excellent organizational skills
Job Type: Zero hours contract
Salary: £6.00-£11.00 per hour
Benefits:
- Discounted or free food
- Employee mentoring programme
Schedule:
- Monday to Friday
- Overtime
- Weekend availability
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Cambridge: reliably commute or plan to relocate before starting work (required)
Experience:
- Food preparation: 1 year (preferred)
- Customer Service: 1 year (preferred)
Work Location: In person
Reference ID: CHAII01