Position Overview & Specifications
You will be required to undertake uniformed duties within a disciplined environment.
To perform your duties on a client led operational roster, with the necessity of flexible approach to business needs.
To perform security searches of a train station.
To support the Merseyrail TravelSafe initiative.
To respond, manage and contain all security incidents in accordance with company expectations and standards.
To proactively deliver an excellent standard of customer service by offering support or assistance to all passengers, underpinned by an empathetic approach, with particular regard to vulnerable passengers.
To safeguard all vulnerable passengers until the responsibility for them can be handed over to the appropriate authorities.
To proactively strive to achieve Key Performance Indicators (KPI’s) by pioneering a performance culture.
To provide high visibility public & staff reassurance patrols on the rail network and services.
To process and record all information accurately & comprehensively ensuring you adhere to the General Data Protection Regulation (GDPR).
To adhere at all times to the Health & Safety policy.
Job Types: Full-time, Permanent
Salary: £10.65 per hour
Benefits:
- Company pension
- Free or subsidised travel
- On-site parking
Schedule:
- 8 hour shift
Experience:
- security: 1 year (preferred)
Licence/Certification:
- SIA License (required)
Work Location: One location
Reference ID: JH/15