Position Overview & Specifications
This maternity cover role is a home-based, however the role will require you to travel to meetings at our Head Office in Shenstone, Staffordshire.
Your Mission
As a Learner Recruitment Admin Support you will help support the Learner Recruitment team function to ensure a smooth transition from initial enquiry whether that be as an existing member of the Busy Bees Group looking to develop their career or supporting general enquiries who are looking for their first step in to working with Busy Bees through an apprenticeship. You will look at eligibility, suitability, provide IAG along with assisting onboarding our clients as they begin their learning with Busy Bees Education and Training. This support role is vital, acting as a bridge between enquiries and existing staff members to ensure we deliver an excellent service to our clients. This role will be varied and interesting and no two days will be the same as you support the busy team generate interest in our products and services then helping on board them onto our varied training programmes.
Key Tasks
Represent our company, with a comprehensive understanding of our offerings
Research consumer needs and identify how our solutions meet them
Assist in generating leads and following up enquiries
Update and maintain accurate records of customer data and activity in CRM system
Excellent time management and organisational skills
Assist in the fulfilment of all customer needs
Help the team achieve are required KPI’s
Requirements for the Role
Excellent communication, interpersonal and organizational skills
Resilient and self-motivated
Goal orientated
Good relationship building skills
Qualifications
Maths and English
Experience
Experience in a back office support role (preferred)
Experience providing IAG
Knowledge
Apprenticeships knowledge
Administration skills
Personal Qualities
Excellent communication skills
Ability to build strong relationships with internal stakeholders, customers and learners
Our Benefits
Amazing learning and development opportunities – for example, fully subsidised qualifications in Early Years and management
Retail Discounts
25 days holiday
Extra day holiday for your Birthday
Childcare discounts
many more..
It is an offence to apply for the role if you are barred from engaging in a regulated activity relevant to children.
To review our safeguarding policy please click the link
https://busybeestraining.co.uk/terms-and-policies
Job Types: Full-time, Permanent
Benefits:
- Employee discount
- Work from home
Schedule:
- Monday to Friday
Work Location: Hybrid remote in Burntwood
Reference ID: Learner Recruitment Officer