Position Overview & Specifications
- Answering incoming phone calls and dealing with customers face-to-face over the trade counter
- Converting initial contacts to sales
- Producing quotes and sending them out
- Managing CRM, chasing warm leads, and following up on opportunities
- Providing technical advice, support and aftersales
- Identifying existing customers where there is an opportunity to increase annual spend and developing a trade relationship
- Driving sales hard and delivering on sales and acquisition targets
- Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service.
- Assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousing.
- Advising customers on bathroom products in our showroom.
Previous experience of selling or assisting customers with purchases would be ideal.
Experience with plumbing/heating/bathrooms is a mandatory requirement.
Hours:
Mon-Fri: 7am - 5pm
Sat: 7am - 5pm (Willing to work 2 Saturdays per month)
Work remotely
- No
Job Types: Full-time, Permanent
Salary: £27,500.00-£38,000.00 per year
Benefits:
- On-site parking
Schedule:
- 10 hour shift
- Weekend availability
Application question(s):
- What postcode are you located in?
Experience:
- Plumbing: 1 year (preferred)
Licence/Certification:
- Driving Licence (required)
- Forklift Licence (preferred)
Work Location: In person