Position Overview & Specifications

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Sytner Cardiff is looking for a Used Car Sales Performance Manager.

Your role

As a Sytner Used Car Performance Manager, you will report to the Head of Sales and will be primarily responsible for driving used car sales performance and profitability, motivating and coaching a team of Sales Executives and managing the preparation standards of used car stock within the centre. You will implement effective sales plans and ensure that your team delivers outstanding levels of customer service, dealing effectively with any instances of customer dissatisfaction. You will implement processes and training to ensure all customers are delighted with the experience of enquiring on, or purchasing, a used vehicle through Sytner Cardiff BMW.

This is a full-time role which include working every other weekend with a set weekday off, to ensure we provide our customers with the highest possible levels of service. Access to our BMW company car scheme is included.

Your profile

This role would suit an individual with a broad knowledge of the motor trade and somebody with an outstanding track record in either sales or sales management within the motor industry. Well-developed leadership and communication skills are also required.

You will need exceptionally high standards, great initiative and the ability to work in a logical and cost-effective manner. You will be able to bring new and innovative ideas into the department and will continue to drive performance, whilst challenging the status quo.

Rewards